The District tracks your water usage utilizing multiple tools. Collectively these tools help staff manage and ensure that the water you order is being sent to you and you are being properly billed for the water you use. These tools include:

  • STORM water ordering program
    • DSO’s to enter your water order ahead of time and enter the flow rate you request via the program on their iPAD’s
    • DSO’s will be able to adjust your order if you have a meter, or based upon flow that they measure across the weirs or flow meters they have in the system that will aid them in determining your diversion
    • Water Orders are reviewed daily in the office to ensure that there isn’t a discrepancy in your order vs what was entered as a form of auditing what is going on in the field
    • At the end of the month, all water orders are tabulated in the office and are invoiced out. Bills are typically sent out within the first week of the month
  • ITRC weir sticks
    • You may see DSO’s driving around with a pole with a plate on it placing it in front of boards at various check structures in the District. These devices are called ITRC weir sticks that conveniently measure the height of the water over the board and make an easy conversion for the DSO’s to verify the flow of water going through the canal.
  • Flow Meters
    • The DSO’s have access to various flow meters throughout the system such as:
      • Mag Meters
      • Propeller Meters
      • Mace Meters